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Limited Warranty
PathLink is authorized dealer of ViperLink USA radios and accessories. Products are covered by a one-year limited manufacturers warranty from the date of purchase. This warranty covers defects in materials and software.
What’s Covered
Hardware defects caused by manufacturing
Faulty components or workmanship
Radios or accessories that fail under normal operating conditions
What’s Not Covered
This warranty does not cover:
Damage caused by misuse, abuse, accidents, drops, or liquid exposure
Unauthorized modifications or repairs
Normal wear and tear (cosmetic scratches, fading, etc.)
Loss or theft of the device
Issues caused by third-party accessories, apps, or services not provided by PathLink USA
Warranty Claims
To make a warranty claim, contact admin@pathlinkusa.com with proof of purchase, a description of the issue, and photos or video evidence if applicable. We may request that the defective product be returned before a replacement or repair is provided. Shipping costs for returns may apply.
Remedies
At our discretion, PathLink USA will either:
Repair the defective product
Replace it with a new or refurbished unit
Refund the purchase price (less shipping)
Limitation of Liability
To the fullest extent permitted by law:
PathLink USA shall not be liable for any indirect, incidental, or consequential damages (including loss of profits, business interruption, data loss, or personal injury) resulting from the use or inability to use our products or services.
Total liability for any claim shall not exceed the amount you paid for the product in question.
No Other Warranties
Except as expressly provided above, PathLink USA makes no other warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.